Do you support Windows too?
No. Arclion is focused on Apple environments so the support stays specialized and easier to deliver well.
FAQ
Questions answered early
Common questions about the service.
This page is here to answer the questions most people have before they decide whether to start the conversation.
Covers questions like
- Windows support and Apple device scope
- Mosyle and Apple Business Manager
- Service area and what is not included
Which Apple devices do you support?
Company Macs are the core service, with iPhones and iPads supported for the same clients when needed.
What is Mosyle?
Mosyle is one of the Apple management and security platforms Arclion can use for capabilities like DNS filtering, hardening and compliance, Admin On-Demand, app deployment, patching, and update management.
Do you provide backup and disaster recovery?
Not as part of the initial service today. The current focus is Apple device setup, management, and support.
Do we need Apple Business Manager?
Usually yes for company-owned Apple devices. We can help you understand whether you already have it and what still needs to be set up.
Where do you work?
Arclion operates out of Tampa and is currently serving Hillsborough, Pasco, and Pinellas counties, with a remote-first model that can expand over time.