Coverage

Included vs not included

See what the service is built to cover.

This page is here to make scope clearer early, so the first conversation is more productive and expectations stay clean on both sides.

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Designed for

  • Company-owned Apple devices
  • Cleaner standards and ongoing management
  • Predictable onboarding/offboarding support

Included

  • Company-owned Macs
  • Company-owned iPhones and iPads where needed
  • Device setup and enrollment
  • Security settings and device standards
  • Onboarding and offboarding help
  • Approved app deployment
  • Lost device help
  • Ongoing Apple device management

Not included

  • No Windows support
  • No full-company IT for every system you use
  • No support for personal or family Apple accounts
  • No custom software development
  • No 24/7 security operations
  • No backup and disaster recovery in the initial service