FAQ

Questions people usually ask before reaching out

This page covers fit, device scope, response expectations, and how Arclion handles Apple-heavy small business environments.

Replies within one business day Florida-based, remote-first (Hillsborough, Pasco, Pinellas)

At a glance

  • Apple-only — no Windows
  • Built for 10 to 75 company-owned devices
  • Founder-led, not outsourced
  • Remote-first support during business hours

Common questions

What people usually ask first

Fit, scope, response time, and what is and is not included.

Do you support Windows too?

No. Arclion is focused on Apple environments so the support stays specialized and easier to deliver well.

Which Apple devices do you support?

Company Macs are the core service, with company iPhones and iPads supported for the same clients when they are part of the managed environment.

What is Mosyle?

Mosyle is one of the Apple management and security platforms Arclion can use for capabilities like DNS filtering, hardening and compliance, Admin On-Demand, app deployment, patching, and update management.

What happens in the first review?

The first review looks at device count, Apple Business and MDM readiness, weak points in onboarding and offboarding, and the cleanup priority most likely to make support easier.

Do we need Apple Business?

Usually yes for company-owned Apple devices. We can help you understand whether you already have it and what still needs to be set up.

How quickly do you respond to a new inquiry?

Most new inquiries receive a response within one business day.

Where do you work?

Arclion is Florida-based and remote-first. Most work can be handled remotely, with current focus on Hillsborough, Pasco, and Pinellas counties.

What size businesses do you work with?

Arclion is built for small businesses running roughly 10 to 75 company-owned Apple devices. Teams smaller than that often do fine without a managed service, and teams larger than that usually need a bigger in-house IT function.

Need a clearer explanation of how Apple Business and MDM fit together? Start with the plain-English explainer page.